By disabling all non-Microsoft services, this may fix the issue. The reasoning here is that one of her installed programs may be interfering with the Power Options. The second thing I tried was to configure Cindy's PC using minimal services No matter what I tried, the error message 'Your power plan information isn't available' prevailed even under the Administrator's account. However, this was not the case for Cindy. The idea here is this: usually - but not always - if a Windows feature doesn't work on one user account but works on another account, chances are that I then signed on as the Administrator user (with no password), which then generated a new desktop environment. My first thought was that Cindy's user account was corrupt, so I activated the hidden Administrator account on her computer, then logged off of her account. Cindy agreed to my courtesy 15-minute free consultation. Remote desktop support service, so that I could review and discuss the issue first-hand.
Can you help? "Īdmittedly I have never experienced this issue before, so I asked Cindy if she would like me to connect to her computer using my On my PC so I can prevent it from going to sleep and/or hibernate. I really need to get into the Power Options My Power Options allows me to edit my plan settings. I am completely perplexed by this as I have a Windows 7 laptop and I have gone to the Power Options in the Windows Control Panel, but all I see is a message stating that 'Your power plan information isn't available'. That's fine - however, every time I shut my monitor off and leave the computer to do its work, it keeps going to sleep. I'm using Piriform Defraggler and it says that it will take over a day to complete. I am running Windows 7 Pro and I'm trying to defrag my hard drive. How to Fix: 'Your Power Plan Information isn't Available'
0 kommentar(er)
